Managing for Health: Innovations from the Frontlines of Worker Health

The health and well-being of workers, particularly women workers, are vital for development and ripe for management innovation for their factories, farms and other industrial operations in low and middle income countries.

Yet there is an enduring mystery:

Why do managers of these formal workplaces see no problem with their onsite doctors, nurses or medics being inactive much of the day, sometimes doing little more than texting on their phones?

We asked Dr. James Allen, a former chief medical officer with Chevron in Southeast Asia, to unravel this mystery. For almost two decades, he challenged his corporate management’s blind spot and helped innovate ways for the health staff to support business operations. In doing so, he helped change the corporate culture on health.